We've updated our Privacy Policy.

When you use the Services, we collect personal information that you choose to provide directly to us or that we collect automatically, such as data about your interactions with and use of the Services. We may also receive information about you from third parties. 

Information you provide directly to us:

●      Account Information: When you set up an account, we require that you provide certain personal information such as email or phone number and date of birth to validate that you are an adult. In certain jurisdictions, we may require you to provide a video selfie or pair a video selfie with an official photo ID to confirm you are 18 years of age or older. This will involve processing your biometric information.

●      Profile Information. You choose what personal information you provide as part of your public profile. For example, you may share or not share health information like HIV and vaccination status, or sensitive data like racial or ethnic origin, or photos and videos. Your profile is public, so you should not include information that you want to keep private.

●      Messages. You also have a choice about what personal information you provide when you send a message to other users of the Services (which could include content such as photos, location, audio, video, emojis, gifs, reactions, etc.). If you send messages, you will be providing the user who views your message (and Grindr) with your personal information.

●      Photos, Videos, and Audio. Consistent with your permissions and if you enable video or photo features, we may collect audio, visual, or similar information.

●      Customer Support and Feedback. You may provide personal information to us for feedback and customer support services or when you agree to participate in surveys.

●      Location Information. Consistent with your permissions, we may collect your location information, including your precise geolocation, for purposes like determining your distance from other users (“Distance Information”) and displaying your location on our maps features.  If you choose to display your Distance Information in your profile, it could be used by some users to determine your exact location and to determine your identity. You can choose to hide your Distance Information, but the Services will continue to sort and display your profile based on your relative distance from other users. You may disable location services at any time on your device through your device settings or on your browser through your browser settings.

●      Purchase & Subscription Information. We may collect personal information about your purchases and subscriptions you make through the Services, including financial account and payment details, billing address, subscription tier, and renewal date.

Information we collect automatically.We collect internet, electronic activity, and other information automatically from the devices and browsers that you use, such as user activity and how you interact with the Services, as well as hardware and software information like your device model, device IDs, browser type, advertising identifiers, and IP address. Some of this information is collected through cookies (as defined below). For more information on how we use cookies, please see the <Cookies and Other Technologies> section below. We and our partners also scan, analyze, and collect information from the videos, images, audio, messages, and other content and metadata that you upload, such as content characteristics and attributes, used for purposes of recommendations, to provide the Services, and other operations that do not identify you but may be associated with your profile consistent with your choices. We may also make inferences about you from the information we collect, such as inferences based on your activity and usage within the app.

Information we receive from other sources. Grindr collects some personal information from other sources, such as through payment processors (where we receive Purchase Information and Account Information), other users of our Services (where the information we receive depends on the nature of their request to us) and, authentication partners like Apple, Google and Meta (such as if you link your Instagram account to your Grindr profile) where we receive an authentication token.

Note that some of the information you may choose to provide us (e.g., profile fields such as ethnicity, looking for and position) may be considered “sensitive”, “special category” under applicable privacy laws. We use this information to provide the Services as described in this Policy.  For information on how to exercise rights that may relate to your sensitive information please see the Your Choices and Rights  section below.

We process your personal information for specific processing purposes and, where required by law, under applicable legal bases.We use your personal information to provide and support features of the Services and support platform safety, including to:

●      Provide the Services with artificial intelligence-driven features (“gAI™”) and improve and develop such features, including by using your sensitive personal information, for personalization, recommendations, and other enhancements, and to support platform and user safety. For more information about our use of gAI™ please see Your Privacy & Artificial Intelligence at Grindr.

●      Answer your inquiries and provide you with support.

●      Administer the Services, including troubleshooting, data analytics, and research.

●      Protect our interests as a company and enforce our Terms and Conditions of Service  and Community Guidelines.

●      Communicate with you, such as to notify you about changes to the Services.

●      Improve our marketing and advertising efforts, such as through third-party  cookies for the purposes of serving ads to free users of the Services.

●      Conduct surveys or obtain your voluntary feedback about the Services.

●      Comply with our legal obligations (as defined below).

●      For other purposes disclosed to you at the time we collect your information or pursuant to your consent, as permitted under applicable law.

We may anonymize or deidentify information so it is no longer considered personal information under applicable law. Where we deidentify information, we commit to maintain and use it in deidentified form and to not attempt to reidentify it. We may use non-personal information for any purpose permitted by law. This Policy does not apply to information that has been anonymized or, to the extent permitted by law, de-identified.

Depending on your use of the Services, we may share your personal information in the following ways:

●      The Grindr Community. As part of the Services, Grindr enables you to share your Profile Information, location, and other information with other Grindr users;

●      Service Providers and Third-Party Partners. Grindr may share your personal information with service providers and third-party partners to provide you the Services, such as with parties that act on our behalf for purposes of fraud prevention and customer support. We also may share your personal information with advertising and marketing partners to help facilitate advertising experiences, and with other partners that support the Services or with whom you provide personal information to directly (such as our payment processors).  

●      Business Transactions. If another company acquires, or plans to acquire, our company, business, or assets, that company may possess the personal information collected by us.

●      Legal Obligations. We may disclose personal information to investigate, prevent, or take action in connection with: (i) enforcement of the Grindr Terms and Conditions of Service; (ii) claims that any content or behavior violates our policies or the rights of third parties; (iii) requests for customer service; (iv) technical issues; (v) protecting the rights, property, or personal safety of Grindr, its users, or the public; (vi) legal requests including subpoenas, warrants, or court orders or in connection with any legal process; (vii) establishing or exercising our legal rights or defending against legal claims; (viii) tax and accounting purposes; or (ix) as otherwise required by law (collectively "legal obligations").

●      With your consent or at your direction.We may disclose your personal information to other third parties with your consent or at your direction, as permitted under applicable laws.

We and our third-party partners may use cookies, pixels, and similar technologies (collectively, “cookies”) on the Services for a number of purposes, including to conduct essential functions, collect statistical data, and integrate with third parties. We and our partners also use cookies for certain advertising purposes, including collecting information about your use of other sites and services to provide advertising (either on or off the Services) about products and services tailored to your interests.

There are several mechanisms through which you can control the use of cookies and related advertising purposes, including:

●      Grindr's Consent Management Platform. You may adjust the information-sharing controls anytime via the Consent Preference Center within the Services, such as by clicking on the Your Privacy Choices link in the footer of our website. For non-EEA/EU/UK users, this includes opting-out of behavioral advertising or other non-essential tracking technologies. For EEA/EU/UK users, other than cookies and similar technologies that are strictly necessary to operate the Services, we will only use these technologies with your consent.

●      Browser settings. You can delete cookies manually or set your browser to automatically delete cookies on a predetermined schedule. To learn about how to manage cookies on popular browsers, please visit: Apple Safari, Google Chrome, Microsoft Edge, Mozilla Firefox, Brave, DuckDuckGo.

●      Device identifier settings. You may also be able to reset device identifiers through settings on your mobile device. The procedure for managing device identifiers (e.g., IDFA and GAID) is different for each device. You can check the specific steps in the help or settings menu of your particular device.

●      Device advertising settings. For users who would like to control their choices at the device level on the Grindr app, you can opt-out of certain advertising on your device.  [LEARN MORE]

●      Third-party opt-outs. You can opt-out from some third-party behavioral advertising at the Digital Advertising Alliance,Digital Advertising Alliance of Canada, or the European Digital Advertising Alliance.

●      Choices during account creation.When creating your Grindr account, you may also be presented with consent preference screens where you can control if your personal information can be used by advertising and marketing partners for purposes of serving you certain advertising on or off the Services. 

For users in the EEA/UK, Grindr participates in the IAB Europe Transparency & Consent Framework ("TCF") and complies with its specifications and policies. Grindr currently utilizes Ketch as our consent management platform ("CMP"). Ketch operates its CMP under the TCF with the CMP ID #340.

Please note that some of these mechanisms are specific to the particular browser or device or apply only when you are logged in to your account. You may need to opt out again if you delete your cookies or reset your device. 

We retain your personal information for no longer than is necessary to fulfill the purposes for which the information was collected or as otherwise permitted or pursuant to legal obligations, the Grindr Terms and Conditions of Service and Community Guidelines. Retention periods differ depending on criteria such as the sensitivity of the personal information, the duration of our relationship with you, or if retention is required for legal or security purposes. For example, Grindr generally retains data provided by users (such as account registration information, profile information, and message content) and data generated from users (such as activities of users on the Services) for as long as your account is active. We also retain a device identifier (i.e., IDFV and Android ID) and limited log information for a period of up to two years following account deletion to support internal reporting, metrics, and statistics.  If you decide to delete your Profile, it will no longer be visible to other Grindr users and your personal information will generally be deleted within 28 days. In limited circumstances, we may retain certain information for purposes including safety, security, fraud prevention, and compliance with our legal obligations. For example, Grindr may retain some account information, a device identifier (i.e., IDFV and Android ID), and limited log information associated with accounts or devices that have been banned or found to violate the Grindr Terms and Conditions of Service or Community Guidelines, and where relevant, may also retain chat messages used to report and assess the violative behavior that resulted in the ban. [LEARN MORE]

Where your jurisdiction's law provides, you can make the following choices and request to exercise the following rights regarding your personal information held by Grindr.

●      Access & Portability. You may request that we provide you with confirmation that we process your personal information, a machine-readable copy of your personal information (including the categories of such personal information), and other information about our data processing practices (such as to whom we disclose personal information). For more information on how to download your personal information from Grindr, click here. If you have questions regarding your Access & Portability output, reach out to us here.

●      Deletion. You may request that we delete the personal information we have collected from or about you. You may also delete your profile and related information by following the steps outlined here.

●      Correction. You may request that we correct your personal information. You may also use the “Edit Profile” section of the Services to review and change your Profile Information.

●      Restrict Processing. Under certain circumstances, you may request that we limit the way we process your personal information (e.g., through controls provided by your device's operating system).

●      Withdraw Consent. Where we process personal information based on your consent, you may withdraw that consent at any time. Withdrawing your consent will only apply to future processing activities and will not affect the lawfulness of any processing carried out before you withdrew your consent. For example, you may be able to withdraw your consent or opt out of certain uses of your “sensitive” or “special category” data by going to your in-app Settings and then tapping Privacy Settings. Note that if you opt out, your data may continue to be processed where permitted under applicable law.

●      Object to Processing. You may object to us processing your personal information, including for relevant AI-related processing of personal information, here.

●      Automated decision making. Grindr does not use AI for decisions that produce legal or similarly significant effects, like those related to employment, credit, or housing. Where we do use AI in other ways, you may have choices over certain AI-related processing in your app Privacy Settings.

●      Advertising. For information about how to opt-out or opt-in to the sharing of your personal information with our advertising and marketing partners for certain analytics and advertising purposes, please see <Cookies and Other Technologies> above.

●      Promotional Emails. You can opt out of receiving promotional emails, like newsletters, surveys, and offers, by following the unsubscribe instructions in emails you receive. If you unsubscribe from receiving such promotional emails, we may still send you service-related communications, and the Services may continue to deliver you in-app messages.

The easiest way to exercise your rights while protecting your privacy and security is by logging into your account to validate that you are the account holder, so we can verify your identity associated with your Grindr account. You can also make a request outside of your Grindr account by clicking here, but then we'll require some additional information to authenticate your identity associated with your account.  To exercise your choices and rights or to make a request outside of your Grindr account, click here. You may also request to exercise these rights by emailing us at privacy@grindr.com. 

Statistics pertaining to Grindr's processing of access, erasure and opt-out requests can be found here.

At Grindr, we work hard  to maintain the integrity, confidentiality, and availability of the Services and to protect your personal information. We consistently strive to improve our defenses in the ongoing battle against threat actors. That said, no method of transmission over the Internet, or method of electronic storage, is fully secure, and Grindr cannot guarantee the security of your personal information.

Contact Information. Grindr welcomes your comments and questions regarding this Privacy and Cookie Policy or our use of your personal information. You can contact us or submit a complaint by email at privacy@grindr.com or by postal mail at: Grindr LLC, Attn: Privacy Office, PO Box 69176, West Hollywood, CA 90069.

The table below describes all the purposes for which we collect, use, share, and otherwise process personal information of our users through the Services, the categories of personal information, the lawful basis under which we process personal information (where required by law), the source of the personal information, and the categories of recipients of personal information.

Note: Legal bases apply only as required under applicable law to individuals in certain jurisdictions such as Brazil, EEA/EU, and UK. The legal basis for processing may differ in other jurisdictions, such as the US. The processing purposes listed below are applicable regardless of your jurisdiction.

●      Controller: Grindr LLC

●      Controller and Data Protection Officer Contact Information: PO Box 69176, West Hollywood, CA 90069. You can also submit a request to contact Grindr's EEA/UK Data Protection Officer (DPO) through our website here and Grindr's Brazil DPO here.

●      Individuals in the EEA/UK/Switzerland also have the right to complain to a supervisory authority about our collection and use of your personal information. For more information, please contact your local supervisory authority. Contact details for supervisory authorities in the EEA, Switzerland and the UK are available here, ico.org.uk, and edoeb.admin.ch.  Under the Data Use and Access Act (DUAA), you have the right to contact us with any concerns or requests relating to your personal data. To do so, please reach out to us at privacy@grindr.com. While you are not required to contact us, we encourage you to get in touch so we can address your concerns directly. You also retain the right to escalate any unresolved concerns to the Information Commissioner's Office. 

●      EU Representative - Grindr LLC has appointed European Data Protection Office (EDPO) as its General Data Protection Regulation (GDPR) Representative in the EU. You can contact EDPO regarding matters pertaining to the GDPR by using EDPO’s online request form (https://edpo.com/gdpr-data-request/) or by writing to EDPO at Avenue Huart Hamoir 71, 1030 Brussels, Belgium.

●      UK Representative - Grindr LLC has appointed EDPO UK Ltd as its UK GDPR representative in the UK. You can contact EDPO UK regarding matters pertaining to the UK GDPR by using EDPO’s online request form (https://edpo.com/uk-gdpr-data-request/) or by writing to EDPO UK Ltd at Unit 33, Waterside, Schooner Court, 44-48 Wharf Road, London, N1 7UX, United Kingdom.

●      Swiss Representative - Grindr LLC has appointed EDPO Switzerland as its Representative in Switzerland. You can contact EDPO Switzerland regarding matters pertaining to the Swiss Federal Act on Data Protection (FADP) by using EDPO Switzerland's online request form (https://edpo.com/swiss-data-request/) or by writing to EDPO Switzerland at Rue de Lausanne 37, 1201 Geneva, Switzerland.

●      Please ensure your request is addressed to EDPO and not Grindr LLC. Please do not use this for general support inquiries. General support inquiries can be submitted here or via the support link within the App.

If you are a resident of the U.S., and depending on the state in which you reside, you may be entitled to other rights in addition to those described above, such as the right to:

Do Not Track. Some web browser settings may allow you to automatically transmit a "Do Not Track" signal to online services you visit. Note, however, there is no consensus as to what "Do Not Track" means in this context. Like many online services, Grindr currently does not recognize automated browser signals regarding tracking mechanisms, which may include "Do Not Track" instructions.

Metrics Report. In accordance with California law, we have prepared a report of the status of privacy requests for the previous year. See Privacy Rights Requests.